Their job description entails the delivery of top quality service to guests.

They will have friendly demeanor and excellent interpersonal relationship skills to be able to relate well with clients of diverse background and status.

The lead host role also involves constant communication, both verbally and otherwise with clients, therefore, their communication skill is expected to be well horned.

Their duties also entail resolving customer complaints amicably. They can refer complaints beyond Their power to the appropriate supervisor.

Complete supervision of the overall service delivery in the organization is also one of their several tasks.

The lead host job also entails dressing smartly and attractively. Their dressing is meant to show off their great personality and makes them look approachable to clients.

They should present oneself in such a way that they will give the client a very good first impression about themselves and the organization they represent.

They will relate with clients throughout their stay and also be there to interact with them if they have to wait long.

The lead host's work description also includes the offering of drinks to clients while they wait.

If they work in a club or restaurant, they are expected to have a very good understanding and knowledge of the menu and offer them to clients when they request for it. They should have foreknowledge about items on the menu to be able to properly inform clients about them.

They should be trustworthy and reliable, since they may be saddled with the responsibility of handling cash when necessary.

The best head host is one that treats and relates diplomatically and courteously with clients, and so, should be able to speak in diplomatic and courteous manner on the phone when communicating with clients and other members of staff.

Their role places them as a link between the management and clients, therefore, issues related to customer concerns and safety are communicated to the management promptly by the head of the hosts. They should have a firm understanding of the workings in the organization to communicate proper estimated wait time to clients.

Their job also involves escorting clients to their respective tables and providing them with drinks and the menu.

The lead host should be the first personality the client will encounter when they arrive and the last person they will see before stepping out of the building. This will help build a better image for the organization.

Insurance and Benefits offered to full time employees.

Responsibilities

• Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
• Interact with customers, up sell, full service dinner, and follow drink specifications
• Assess customers needs and preferences and make recommendations
• Mix ingredients to prepare cocktails
• Plan and present bar menu
• Check customers identification and confirm it meets legal drinking age
• Restock and replenish bar inventory and supplies
• Stay guest focused and nurture an excellent guest experience
• Comply with all food and beverage regulations

Skills

• Resume and proven working experience as a bartender
• Excellent knowledge of in mixing, garnishing and serving drinks
• Computer literacy
• Knowledge of a second language is a plus
• Positive attitude and excellent communication skills
• Ability to keep the bar organized, stocked and clean
• Relevant training certificate

Insurance and Benefits offered to full time employees.

Responsibilities

• Prepare restaurant tables with special attention to sanitation and order
• Attend to customers upon entrance
• Present restaurant menus and help customers select food/beverages
• Take and serve orders
• Answer questions or make recommendations for complementary products
• Collaborate with other restaurant servers and kitchen/bar staff
• Deal with complaints or problems with a positive attitude
• Issue bills and accept payment

Skills

• Proven restaurant serving or waitering experience
• Hands-on experience in cashier duties
• Attention to cleanliness and safety
• Patience and customer-oriented approach
• Excellent people skills with a friendly attitude
• Responsible and trustworthy
• High school diploma is a plus but not required

Insurance and Benefits offered to full time employees.

A Food Runner is responsible for supporting waitstaff in carrying beverages and meal items to designated tables. Their duties include communicating with Waiters to determine their needs, carrying food items from the expediting counter to the right table and helping with cleanup duties after the conclusion of service.

Food Runner skills and qualifications

The responsibilities and duties of a Food Runner center around their ability to deliver food correctly to the customers who ordered it. That may seem simple, but there’s actually quite a bit more involved in being a Food Runner including these major duties and responsibilities:

• Deliver food orders to customers quickly and accurately

• Uphold sanitation and food safety principles

• Bus tables by removing dirty dishes and trash

• Check in with customers to ensure their experience is satisfactory

• Relay reports of customer satisfaction to the management and relevant parties

• Ensure patrons have all the appropriate tableware they need to properly enjoy their food

• Assist setting up tables before service with appropriate utensils, napkins and decorations

• Handle various impromptu requests from customers

  
  

  Insurance and Benefits offered to full time employees.